What is Dynamics 365?
According to Microsoft Dynamics 365 revolutionizes customer relationship management (CRM) and enterprise resource planning (ERP) by applying intelligence to all forms of data. It enables organizations to evolve from reactive business decisions to proactive insights that allow your employees to accelerate business results.
How I’m learning Dynamics 365?
I’m using one of my favorite resources Microsoft’s Lean Modules to learn more about Dynamics 365. The learning path that I’m currently working through is:
- Microsoft Dynamics 365 Fundamentals
- Introduction to Microsoft Dynamics 365
- Principles of cloud computing and deployment
- Recognize Dynamics 365 Security
- Connect and analyze your Dynamics 365 data
- Introduction to Dynamics 365 Sales
- Introduction to Dynamics 365 Customer Service
- Introduction to Dynamics 365 Field Service
- Explore Microsoft model-driven app integrations and Dynamics 365 Customer Insights
- Introduction to Dynamics 365 Finance
- Introduction to Dynamics 365 Supply Chain Management
- Introduction to Dynamics 365 Business Central
- Introduction to Dynamics 365 Human Resources
- Introduction to Dynamics 365 Commerce
- Explore Microsoft Finance and Operations app integrations
- Introduction to Configuration in Dynamics 365 model-driven apps
- Get started with configuration in Dynamics 365
- Configure data in Dynamics 365 model-driven apps
- Manage Dynamics 365 model-driven app settings and security
My book recommendation for Dynamics 365
Microsoft Dynamics 365 for dummies gives a great high-level overview of what it can do, and what it cannot do.
Examples of some of the topics it covered in this book:
- Bring CRM and ERP functions together
- Break down silos
- Put Office 365 to work
- Power up business intelligence
- Meet customers on their terms
- Estimate and schedule projects
- Make data-driven decisions
- Facilitate financial management
I’m almost finished with the book and will give more details when I do in a later post.
Image galleries
Image carousels